Quick summary
Cancelling an order on Fiverr requires going through the Help & Support portal and submitting a cancellation request via the contact form. This step-by-step walkthrough shows exactly which menus and options to select to reach a Fiverr support agent and request an order cancellation.
Steps
- On your Fiverr dashboard, scroll down and select Help & Support.
- Choose a category and select Gigs.
- Click Contact us.
- Select Selling on Fiverr.
- Under the Gigs section, select Get your Gigs statistics.
- Click I still need to get help.
- Enter the subject title in the empty field.
- Describe the important facts to quickly resolve the request.
- Select a Gig by clicking the drop-down arrow.
- Click Send request to submit your cancellation.
