Quick summary
This demo shows how to integrate LiveChat with Slack using a Zapier Zap, so your team receives an automatic Slack channel message every time a new LiveChat conversation starts.
Steps
- Hit Create > Zap on the left sidebar to start building a new Zap.
- Click on the Trigger to define the trigger event for your Zap.
- Select LiveChat from the listed apps as your trigger app.
- Set the Trigger event to New Chat.
- Click on Account to connect your LiveChat account.
- Sign in to your LiveChat account in the pop-up using your Email and Personal Access Token.
- Select your Action event to define what happens after the trigger fires.
- Search for Slack as the action app.
- Choose Send channel message as the Action event.
- Connect your Slack account if it is not already connected.
- Click Publish to activate the integration and establish the LiveChat–Slack connection.
