Quick summary
This demo shows how to connect WhatsApp to HubSpot by navigating to the Inboxes settings and completing the channel authorization flow. Once linked, teams can manage WhatsApp conversations directly inside HubSpot's inbox and help desk.
Steps
- Locate the Settings icon on the top right of HubSpot.
- Navigate to the left sidebar menu, find Inbox & Help Desk, and click on Inboxes.
- Click the button labeled Connect a channel.
- Choose WhatsApp from the available channel options.
- Click Continue with WhatsApp to initiate the connection process.
- Grant permission and access to your WhatsApp account to complete the setup.
