Quick summary
This tutorial shows how to integrate Wonderchat with Slack by building a Zap that automatically sends a Slack channel message whenever a new customer support contact is created in Wonderchat. The setup takes just minutes using Zapier's no-code editor and requires only your Wonderchat API key and a connected Slack account.
Steps
- Hit Create > Zap on the left sidebar to start building a new Zap.
- Click on the Trigger to define the trigger event for your Zap.
- Select Wonderchat from the listed apps as your trigger app.
- Select the trigger event as New Contact Customer Support.
- Click on Account to connect your Wonderchat account.
- Enter your Wonderchat API Key and click Yes, Continue to authenticate.
- Select your Action event to define what happens when the trigger fires.
- Search for Slack as the action app.
- Choose Send channel message as the Action for Slack.
- Connect your Slack account if it is not already connected.
- Click Publish to activate the Zap and establish the Wonderchat–Slack connection.
