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How to Create Custom Fields in Insightly

Updated on:
June 5, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to add custom fields to your Insightly CRM contacts.

Quick summary

Custom fields in Insightly CRM let you capture business-specific contact data beyond the default schema. Admins can add fields through System Settings under Objects and Fields without any coding required.


Steps

  1. Navigate to admin controls to begin customizing your CRM.
  2. Open System Settings to configure your Insightly environment.
  3. Select Objects and Fields to access your data structure settings.
  4. Choose the Contact object to enhance your customer data capabilities.
  5. Click Object Fields to manage what information you track about contacts.
  6. Click New Field to begin creating an additional contact data field.
  7. Select the field type that best matches your data requirements.
  8. Click Next to proceed and configure your custom field properties.
  9. Enter a descriptive field name for your new custom field.
  10. Add a tooltip that explains the field's purpose to users.
  11. Click Save Custom Field to finalize and save your new field.
  12. Confirm the custom field now appears when creating or editing Contact records.

📌 Why this matters

Custom fields in Insightly CRM allow teams to tailor their contact and object records to match unique business workflows without relying on developers. By capturing industry-specific or company-specific data points directly within the CRM, sales and operations teams can improve data quality and reporting accuracy. This feature is essential for businesses that need their CRM to reflect real-world processes rather than adapting their processes to fit a rigid default schema. Adding custom fields to Insightly is a foundational CRM administration task that directly supports better customer tracking, segmentation, and pipeline management.
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