Quick summary
Customizing the Jira Service Desk Portal lets teams tailor the customer-facing interface to match their brand and support workflow. Changes made through Portal Settings in Project Settings are applied instantly without any additional configuration.
Steps
- Navigate to the left-side panel and click Project Settings.
- Select Portal Settings from the list of available options.
- Click on any text box containing elements you want to edit and make your desired customization changes.
- Once finished, click Save to confirm your edits.
- Your changes to the Jira Service Desk Portal default settings will be applied instantly.
