Quick summary
Enabling closed captioning on Zoom requires accessing the In Meeting (Advanced) settings in Zoom's web portal and toggling on both Manual Captions and Automated Captions. Once enabled, these caption options become available to hosts and participants in all future Zoom meetings.
Steps
- On Zoom's web portal, go to the left-side panel and click Settings.
- Under the Meeting tab, select In Meeting (Advanced).
- Find Manual Captions from the list of options and switch on the toggle button next to it.
- Click Enable to confirm the Manual Captions setting.
- Locate the Automated Captions option just below and switch on the toggle button next to it.
- Click Enable to confirm the Automated Captions setting.
- After completing these steps, the closed captioning feature will be fully enabled on your Zoom account.

