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How to Enable Closed Captioning on Zoom

Updated on:
June 5, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to turn on closed captioning in your Zoom account settings.

Quick summary

Enabling closed captioning on Zoom requires accessing the In Meeting (Advanced) settings in Zoom's web portal and toggling on both Manual Captions and Automated Captions. Once enabled, these caption options become available to hosts and participants in all future Zoom meetings.


Steps

  1. On Zoom's web portal, go to the left-side panel and click Settings.
  2. Under the Meeting tab, select In Meeting (Advanced).
  3. Find Manual Captions from the list of options and switch on the toggle button next to it.
  4. Click Enable to confirm the Manual Captions setting.
  5. Locate the Automated Captions option just below and switch on the toggle button next to it.
  6. Click Enable to confirm the Automated Captions setting.
  7. After completing these steps, the closed captioning feature will be fully enabled on your Zoom account.

📌 Why this matters

Closed captioning on Zoom makes meetings more accessible for participants who are deaf, hard of hearing, or joining from noisy environments. Enabling both Manual Captions and Automated Captions in Zoom's settings gives hosts the flexibility to provide real-time transcription with or without a third-party captioner. This feature is essential for organizations that need to meet ADA accessibility standards or support multilingual and distributed teams. Activating Zoom closed captioning takes less than two minutes and applies account-wide to all future meetings.
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