Connecting Zendesk with Customer.io allows you to sync customer support data, such as New Tickets or Solved Tickets, to trigger automated workflows or update user profiles.
- On your Customer.io main dashboard, click Data & Integrations in the left sidebar.
- Select Integrations from the submenu.
- Click the Add Integration button located at the top right of the page.
- Scroll down or search for Zendesk in the integration catalog.
- Select Zendesk to start syncing customer.io insights.
- Enter your Zendesk subdomain in the required field.
- Hit "Connect Zendesk" to authorize the integration and link your accounts.
- Zendesk is not successfully connected with your Customer.io account.
