Quick summary
This tutorial shows how to integrate Intercom with Zoho Desk by installing the Zoho Desk app directly from the Intercom App Store and authorizing access through OAuth — enabling unified ticket and conversation management across both platforms.
Steps
- Head over to the left-side panel and click Settings.
- Choose Integrations from the list of options.
- Tap App Store to proceed.
- Search for Zoho Desk and pick it from the recommended matches.
- Click Install Now to begin the installation.
- Tap Authorize Access and then log in to your Zoho Desk account.
- Read the terms, then click Accept to agree and grant the necessary permissions.
- After completing these steps, your Intercom account will be fully integrated with Zoho Desk.
