How to Sync Tawk.to with Notion using Zapier

Quick summary

This tutorial shows how to sync Tawk.to with Notion using Zapier by building an automated Zap that triggers on a Tawk.to event and creates or updates a record in Notion. The integration eliminates manual data entry by automatically passing live chat data from Tawk.to directly into your Notion workspace.

Steps

1. From your Zapier dashboard, select Zap to start building a new automation.
2. Click on the Trigger field to open the trigger event selector.
3. Search and select Tawk.to as your trigger app.
4. Select a trigger event to define what action in Tawk.to starts the Zap.
5. Connect your Tawk.to account to authorize Zapier access.
6. Configure your trigger property to specify the data to capture from Tawk.to.
7. Click Test trigger to verify that Zapier can retrieve sample data from Tawk.to.
8. Search and select Notion as the action app.
9. Select an action event to define what happens in Notion when the trigger fires.
10. Connect your Notion account to authorize Zapier access.
11. Configure the action details and click Continue to map Tawk.to data fields to Notion.
12. Click Test step to confirm the action runs correctly in Notion.
13. Once the test is successful, click Publish to activate your Tawk.to–Notion Zap.