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All Tutorials /Zendesk

How to Add Zendesk Chat to Your Website

Updated on:
June 5, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to embed Zendesk Chat on your website step by step.

Quick summary

This tutorial walks you through how to add Zendesk Chat to your website by navigating the Admin Center and copying the embed code from your messaging channel settings. Follow the steps below to configure your messaging channel and install the chat widget on any web page.


Steps

  1. Click on your Profile icon at the top-right corner of the Zendesk agent dashboard.
  2. Select View Profile from the dropdown menu.
  3. Navigate to the main dashboard, then click Manage in Admin Center.
  4. In the Admin Center, tap the Channels icon on the left-side panel.
  5. Under Messaging and Social, click Messaging to proceed.
  6. Tap the specific messaging channel you want to add to your website.
  7. Configure the provided settings based on your preferences, then scroll down and click Installation.
  8. Click the Copy icon below the embed code to copy it to your clipboard.
  9. Click Save, then go to your website's backend to embed the Zendesk chat code.

📌 Why this matters

Adding Zendesk Chat to your website enables real-time customer support directly on your web pages, reducing response times and improving customer satisfaction. The Zendesk Admin Center makes it straightforward to configure messaging channels and generate an embed code without any custom development. Businesses that deploy live chat see higher engagement and faster ticket resolution compared to email-only support. This demo shows exactly how to set up and install the Zendesk chat widget in minutes, making it an essential step for any customer service team.
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