Quick summary
The Zendesk Talk Dashboard export feature in Zendesk Explore lets support teams download call analytics data in their preferred file format. This step-by-step guide shows how to navigate from the Zendesk agent view to the Talk Dashboard and trigger a data export in just a few clicks.
Steps
- Head over to the top navigation bar and click 'Zendesk Products'.
- Select 'Explore' from the provided list of options.
- Under the Dashboard tab, browse the list of dashboards and choose Zendesk Talk.
- Click the 'More' button on the top menu bar.
- Click 'Export' from the dropdown options.
- Tick the checkbox beside your preferred file format.
- Finally, click 'Export' to complete the download.
