In this tutorial, you’ll learn how to reverse a payment entry so an invoice returns to "Unpaid" or "Partial" status.
- In your FreshBooks dashboard, click the Payments tab in the left sidebar.
- Find the specific transaction you want to remove in the list of All Invoice Payments.
- Click the Delete Payment button located on the bottom right corner of the account.
- Click the Delete Payment button in the pop-up window to confirm the removal.
